iPhone stolen in the Netherlands: who to call
Take a breath, and ask someone to help if you can. We read each number below on an official page on 3 November 2026. Where it's a regulator's or government page rather than the company's own, the note says so. Numbers change, so if one doesn't work, use the official page beside it. Numbers that only work from your own network's phone won't help until you have a SIM again, so look for another way to reach them. Call costs vary.
First steps
- Mark your iPhone as lost at icloud.com/find. Here's the full plan.
- Block your SIM with your network, so nobody else can receive your login codes. Ask how to get your own codes or a replacement SIM.
- Call your banks and e-wallets, and ask them to protect your accounts.
- Report it to the police and ask about blocking the phone.
Emergency numbers
| Who | What to do |
|---|---|
| Police, ambulance and fireCall if you need the police right now | 112 The police page says to call 112 if you need the police straight away. It also mentions an e-sms service. It does not say what that costs or when it works. Official page |
Mobile networks
| Who | What to do |
|---|---|
| OdidoBlock your SIM | 0800-0092 from within the Netherlands (private subscriptions) 0800-7112 from within the Netherlands (business subscriptions) +31 624001200 from abroad Hours: Mijn Odido works 24 hours, every day, for blocking your SIM. Odido's contact page gives two sets of hours. For billing and other questions: Monday to Friday 8am to 6pm, Saturday 9am to 5:30pm, closed Sunday. For technical questions: Monday to Friday 8am to 8pm, weekends 9am to 5:30pm. The page below says phone blocking also works outside opening hours, but doesn't say which number to use. You can also block your SIM yourself in Mijn Odido, which Odido says works 24 hours, every day. The page says to use the +31 number from abroad. It does not say if the 0800 numbers work from abroad. Official page |
| KPNBlock your SIM and ask for a new one | +316 1200 1200 from abroad (KPN says you can call from any phone, also with a foreign number) KPN says you can block your SIM in MijnKPN, or call KPN, also from abroad. You can order a new SIM, or an eSIM if your new phone supports it. The page shows no number for calling from inside the Netherlands and no opening hours. It offers chat, or booking a call. The +316 number only appears when you open the page's link for calling from abroad. We did not read anything about blocking the phone itself. Official page |
Banks
| Who | What to do |
|---|---|
| INGReport a lost or stolen credit card, or fraud | 020 22 888 00 Hours: By phone: 24 hours, every day. By chat: weekdays 8:30 to 17:00 This is ING's Alarmlijn. The page is about lost or stolen credit cards, fraud and scams, and does not mention lost phones. It says you can block your debit card yourself in Mijn ING or the ING app. You pay only your phone provider's call cost. The page gives no number from abroad. Official page |
| RabobankCall in an emergency, for example to block a lost or stolen card | 088 722 66 00 Hours: Emergencies: 24 hours, every day. General questions: weekdays 9:00 to 17:00 This is Rabobank's customer service number. The page says to call the Alarmlijn in an emergency, but shows only this one number. Rabobank's card page says you can block your debit card yourself in Rabo Online Banking or the Rabo App, and that if your phone is stolen you should remove your device registration in Rabo Online Banking. The only number from abroad on the phone page, +31 499 499 199, is for Rabofoon, a separate paid phone service you must sign up for, so we don't list it. Official page |
| ABN AMROBlock your debit card or report fraud, also outside opening hours | 088 - 22 62 630 (outside opening hours, in an emergency) +31 88 - 22 62 630 if you are abroad 0900 - 00 24 for everyday banking (usual call costs) +31 10 241 17 20 for everyday banking from abroad Hours: 0900 - 00 24: Monday to Friday 9:00 to 17:00, closed on weekends and holidays. 088 - 22 62 630: outside those hours, for emergencies ABN AMRO's lost phone page says to call the bank, ask your mobile provider to block your number, and remove your phone from Internet Banking. It shows no number itself, so the numbers here come from ABN AMRO's phone number page. You can also call through the ABN AMRO app, if you have it on another device. Official page |
Report it to the police
If you are in danger, call 112. Otherwise, you can report a theft online or at a police station. Online reporting uses DigiD, the Dutch government login, and DigiD sends a code by text message to your phone. If your phone is gone, the police say to look at digid.nl, and KPN says a new SIM card in another phone will let you receive the code. For an in-person report, call the non-urgent number and ask for an appointment. We did not find the phone's IMEI mentioned on the police page we read, but keep it if you have it.
| Who | What to do |
|---|---|
| Dutch police, non-urgent lineMake an appointment to report a theft in person, or ask a non-urgent question | 0900-8844 from within the Netherlands (2 cents a minute, plus your usual call costs) +31-34 357 8844 if you are abroad and need the Dutch police The pages we read do not give opening hours for this line. Official page |
| Report a theft onlineReport something stolen online or at a police station | Use their official help page. This page says you can report online or at a police station. Without a DigiD login on another phone, follow the steps at digid.nl. You can apply for DigiD online. Official page |
Block the phone
We did not find a national service in the Netherlands that you can use yourself to block a stolen phone by its IMEI, and none of the pages we could read mention an IMEI block. Block your SIM with your network, lock the phone with Find My, and give the IMEI to the police if you have it. Ask your network if they can do more.
Report fraud or identity theft
We could not read an official Dutch page on reporting identity theft or freezing your cards in one step. Tell your bank straight away, and report the theft to the police.
Not checked yet
We couldn't read these on an official page, so we don't list numbers for them. Check with them directly.
Please don't
- Don't remove the iPhone from Find My. That takes off Activation Lock.
- Don't go after the phone yourself. If Find My shows where it is, tell the police.
- Don't trust a message saying your iPhone was found. Here's how that scam works.
How FirstHour helps
Plan B gets you ready before anything happens. FirstHour's built-in provider lists cover the Philippines and the US for now. In the Netherlands, you get the general first-hour steps, and you can add your own providers and numbers. Send your plan to someone you trust or print it. FirstHour can't lock your accounts or find your phone for you.