Who to call / India
iPhone stolen in India: who to call
Short answerFrom another phone or a computer, mark your iPhone as lost at icloud.com/find. Then block your SIM with your network, and call your bank. If you're in danger, call 112 first.
Take a breath, and ask someone to help if you can. We read each number below on an official page on 3 November 2026. Where it's a regulator's or government page rather than the company's own, the note says so. Numbers change, so if one doesn't work, use the official page beside it. Numbers that only work from your own network's phone won't help until you have a SIM again, so look for another way to reach them. Call costs vary.
First steps
- Mark your iPhone as lost at icloud.com/find. Here's the full plan.
- Block your SIM with your network, so nobody else can receive your login codes. Ask how to get your own codes or a replacement SIM.
- Call your banks and e-wallets, and ask them to protect your accounts.
- Report it to the police and ask about blocking the phone.
Emergency numbers
| Who | What to do |
|---|---|
| Emergency helplineCall if you or someone else is in danger | 112 Kerala Police lists this as its emergency helpline, and Delhi Police lists 112 as toll-free. Official page |
Mobile networks
| Who | What to do |
|---|---|
| AirtelBlock your SIM | 1800-103-4444 from any other network (toll-free) 9849098490 from another Airtel phone 121 or 198 from an Airtel phone You may be asked to confirm details such as your address or last recharge amount. You can also write to 121@in.airtel.com. The Airtel app on another phone has Manage Services, then Block SIM/Report Stolen, but logging in needs a one-time code, which may go to your lost number. Official page |
| JioSuspend your SIM online | Use their official help page. This page lets you log in to suspend a lost SIM, try to locate it or get its PUK code. Jio also lists WhatsApp support for mobile on 7000770007. Official page |
| Vi (Vodafone Idea)Block your SIM | 199 (the page doesn't say if this works from other networks) WhatsApp 9654297000 You can also block online at myvi.in/block-your-sim, which sends a code to your alternate number and email, or write to customercare@vodafoneidea.com. Postpaid rental charges continue while blocked. Be ready to answer security questions. Official page |
| BSNLMobile customer care: ask them to block your SIM | 1800-180-1503 from any other network 1503 from a BSNL phone This is BSNL's general mobile line. The page doesn't set out lost-phone steps. Official page |
Banks
| Who | What to do |
|---|---|
| State Bank of India (debit cards)Block a lost debit card | 1800 1234 (toll-free): choose a language, press 0, then 1 1800 2100 (toll-free) +91-80-26599990 from abroad (call charges apply) 1800 1111 09 to report transactions you didn't make Hours: Round the clock This page also lists numbers to dial from 20 other countries. Official page |
| SBI Card (credit cards)Report a lost credit card | 39 02 02 02 with your local STD code in front 1860 180 1290 Hours: 24 hours SBI Card is separate from SBI's debit card line. The page lists no number for calling from abroad. Official page |
| HDFC BankBlock a debit or credit card | 1800 1600 or 1800 2600 anywhere in India +91 22 61606160 from abroad HDFC's credit card page lists the same two India numbers, plus WhatsApp 70700 22222 (type Hotlist Card). Official page |
| HDFC Bank (transactions you didn't make)Report card, NetBanking or UPI transactions you didn't make | 1800 258 6161 Official page |
| ICICI BankBlock a card, or report fraud | 1800 1080 (toll-free) to block a card 1800 2662 to report fraud +91-22-33667777 if you live in India and are travelling abroad Hours: 24 hours You can also block a card in iMobile or Net Banking. Official page |
| Axis BankBlock a debit card and report fraud | 1800-103-5577 (toll-free) 1860-419-5555 or 1860-500-5555 (charges apply) Also in Axis Mobile: More, Other Services, Block Debit Card. Official page |
| Axis Bank, emergency helplineBlock a credit or debit card in an emergency | +91 40 67174100 (not toll free) Hours: 24 hours Axis calls this its 24-hour emergency helpline. Its contact page doesn't say if it works from abroad. Official page |
| Punjab National BankBlock a lost debit or credit card | Debit: 1800 1800 or 1800 2021 (toll-free) Debit: 0120-2490000 (paid) Credit: 1800 180 2345 or 0120 4616200 Hours: 24 hours A blocked debit card can't be switched back on. From abroad, PNB's contact centre page lists +91 120 2490000 for banking and +91 120 4616200 for credit cards. Official page |
| Kotak Mahindra BankGeneral banking and complaints line: ask them to block your card | 1800 4100 (toll-free) You can also report the loss in mobile banking under Service Request. The page also has a Report Stolen/Lost Card link that works without logging in. Official page |
| Bank of BarodaReport a lost card or fraud | 1800 5700 or 1800 5000 (toll-free): choose option 1 +91 79-66296009 if you live in India and are calling from abroad +91 79-66296629 for NRIs calling from overseas Hours: 24 hours Official page |
E-wallets and payment apps
| Who | What to do |
|---|---|
| PhonePeReport the theft and ask them to suspend your account | 080-68727374 022-68727374 You can also send a request through support.phonepe.com. If you suspect fraud, PhonePe also points you to 1930. Official page |
| Google PayGeneral support | 1-800-419-0157 (toll-free; can't be reached from outside India) Hindi, English, Tamil, Telugu and Kannada. Google's advice is to find, lock or erase your device, as erasing it removes your cards from it. Support may ask for a code from the app, which you may not be able to get without your phone. Official page |
| PaytmAsk them to block your account | 0120-4456-456 Paytm's help page says to write through paytm.com/care and ask for your account to be blocked. The helpline comes from Paytm's page on hacked accounts, which doesn't mention lost phones. Official page |
| BHIMQueries and complaints about the BHIM app | 18001201740 (toll-free) This page doesn't explain what to do about a lost phone. Official page |
Report it to the police
Report the theft to the police in the area where it happened, and keep the complaint number and a copy. You will need both to block the phone on the national service below. Some state police websites let you report online.
| Who | What to do |
|---|---|
| Delhi Police online reportReport a stolen or lost item online, if it happened in Delhi | Use their official help page. The site has separate buttons for a Stolen Report and a Lost Report. The page is partly in Hindi. Delhi Police says a Lost Report is not looked into further, so use Stolen Report if the phone was stolen. Official page |
| Uttar Pradesh PoliceReport a lost item through the police citizen app | Use their official help page. The app's listed services include a Lost Article Report. Official page |
Block the phone
India has a national service for blocking a lost or stolen phone, on a website belonging to the Department of Telecommunications. Before you start, you need a police complaint and a replacement SIM for your old number, because the form sends a code to it by text message. So ask your mobile network for the replacement SIM first.
| Who | What to do |
|---|---|
| CEIR, part of Sanchar SaathiBlock your lost or stolen phone | Use their official help page. Have ready: the police complaint number and a copy, an ID document (mask the number if you use Aadhaar), and the phone's brand, price and where and when it was lost. The IMEI and purchase invoice are optional. If the phone was lost without its SIM, the form tells you to go to the CEIR police officer for your district instead. The same site lets you check a request or unblock a phone you get back. Official page |
Report fraud or identity theft
If money has been taken or you think someone is using your accounts, call 1930 straight away, then tell your bank. We did not find a single national service that cancels all your cards at once, so contact each bank yourself.
| Who | What to do |
|---|---|
| National Cyber Crime HelplineReport online fraud or money taken | 1930 (toll-free) Hours: 24 hours You can also report online at cybercrime.gov.in. Reporting quickly gives investigators the best chance of collecting evidence. Official page |
Not checked yet
We couldn't read these on an official page, so we don't list numbers for them. Check with them directly.
- National 112 emergency website
- National Cyber Crime Reporting Portal
- Sanchar Saathi main site
- Jio lost SIM phone number
- Axis Bank number for calling from abroad
- BSNL mobile FAQ
Please don't
- Don't remove the iPhone from Find My. That takes off Activation Lock.
- Don't go after the phone yourself. If Find My shows where it is, tell the police.
- Don't trust a message saying your iPhone was found. Here's how that scam works.
How FirstHour helps
Plan B gets you ready before anything happens. FirstHour's built-in provider lists cover the Philippines and the US for now. In India, you get the general first-hour steps, and you can add your own providers and numbers. Send your plan to someone you trust or print it. FirstHour can't lock your accounts or find your phone for you.