Show a payment screenshot without your balance or account number

Updated 4 November 2026 · By the FirstHour team

What a payment screenshot can show

You take it for one payment. The picture holds the whole screen. Depending on the app and the screen you captured, check whether yours shows any of these:

• Your balance. Some apps may show it at the top, or on the same screen as the receipt.
• Your full account or phone number, and the other person's.
• Your name, and the name of the person you paid.
• Reference or transaction numbers. The person you paid may need one to find your payment. Others don't need it.
• Other transactions. A history list shows what you bought and from whom.
• Notification banners and the status bar, such as a message from someone else or the time.

Banks and wallets differ, and screens change with updates. We haven't checked what any one app shows, so look at your own screenshot rather than trusting a list.

What to leave, what to cover

This is our advice, not a rule. A landlord, a seller and a friend need different things, so ask. A reference number is how the other side finds your payment, so don't cover it unless they say they don't need it. If you can't tell whether something matters, cover it.

Step by step

1. Ask what they need to see. Often it is only the amount, the date and the reference number.
2. Take the screenshot on the screen that shows the least. Open the single payment, not the list or the home screen.
3. Crop away what you don't need. Cropping leaves only the part you keep. Some crop tools keep the original underneath, so check what yours does.
4. Cover the rest with solid black boxes, a little bigger than the text. Blur isn't safe for this, and Markup on its own can leave the original underneath.
5. Save it as a new picture, then zoom in and look at every corner, including the very top and bottom.
6. Remove the location. Here's how.
7. Send it only to the person who asked, and delete extra copies afterward.

Is a screenshot enough proof?

Not always. A screenshot is only a picture, and a picture can be faked, which is why sellers sometimes ask for more. Check whether your app offers a receipt you can save or send another way, and ask your bank or e-wallet provider whether they can confirm a payment for you. We make no claims about what any one app offers. If the other person can check the payment on their side, that is better than any screenshot.

If you are the seller, don't trust a buyer's screenshot. Check your own account instead.

Never share these

Proof of payment never needs your PIN, password or a code sent to your phone. If someone asks for one, stop. Here's how to spot a fake request. For older screenshots of bank apps, see what to keep and what to delete, and for card receipts, how to share a receipt.

How FirstHour helps

In Share, choose the screenshot and FirstHour suggests boxes over the ID and card numbers, codes and bank account numbers it finds. You can add, move, resize or remove any box, then send. The copy has no location or camera details, your original isn't changed, and FirstHour reads the copy again and warns you if it can still read a name or number. Here are the steps, and here's how to black out a picture.

Limits: in an app screenshot, FirstHour does not look for balances or names, and it is built to skip masked numbers (such as "•••• 7890"), mobile and e-wallet numbers, and reference numbers, so expect no suggested boxes over those. Drag boxes over them yourself, or use Cover all text and then remove the boxes over what you want to show. Cover all text covers the amount and date too. It doesn't find faces, it can miss handwriting and blurry pictures, and it can't take back a screenshot you already sent. Look over the whole picture before you send it.

Questions

Sources

This page is general advice. It makes no claims about how any particular bank or e-wallet app works. Last checked 4 November 2026.